1. We suggest you do NOT update to Joomla 3.8.10 until we can resolve an issue it causes with caching in Fabrik. If you do install it, you'll need to disable Joomla's "System Cache" in the global System settings.
  2. Apologies for the recent server outage, a planned migration by our host provider to a new location turned into a bit of a nightmare.

404

Discussion in 'About fabrikar.com' started by bjamieson, Feb 10, 2018.

  1. bjamieson

    bjamieson New Member

    Level: Supporter
    Hi Fabrikar.com,

    I've subscribed, paid by paypal, been asked if I'm over 18 (I'm over 50), but my subscription says pending (it was paid by a paypal account with a different email address).

    I can't use any of your links to "contact us"...

    http://fabrikar.com/you/contact-us -> 404
    http://fabrikar.com/contact-us -> 404

    So here I am --- no-op --- but also with none of the juicy downloads, like the "access element"!

    Having said that - as an old fashioned Lotus Notes developer, I think Fabrikar is awesome - well done (except for the 404's).

    Brian
     
  2. troester

    troester Well-Known Member Staff Member

    Level: Standard
    Yes, contact-us(es) are broken and you need a subscription to get e.g. the access element.
    I'll point you to the developpers.
     
  3. bjamieson

    bjamieson New Member

    Level: Supporter
    Yup,
    Just wondering if access to the "access element" is included with this:

    Subscription: Supporter
    Sign up date: 2018-02-06 23:13

    Payment type: PayPal

    Which is my sign-up...
     
  4. cheesegrits

    cheesegrits Support Gopher Staff Member

    Level: Professional
    I'm seeing "pending" on what I think is that payment. Can you confirm whether it actually went through?

    I'll PM you the PayPal transaction ID we have for it.

    -- hugh
     

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