I can't post in Standard Support

[FilMar]

It seems I can't post in Standard Support any more.
Is there a reason for that?

Many thanks in advance,

Filip

 

[troester]

I can't see if your subscription has expired (you are shown as "Community") or if this because of the new Fabrik site.
But Fabrik is switching to an other support system anyway, meanwhile you can post in the community forum.

 

[FilMar]

I didn't had any expiraton warning and I thought it was not that long ago that I payed but maybe it is.

Greetings,

Filip

 

[FilMar]

Sorry, found it back.
Payed for a year end of april 2018, so not expired.

Greetings,

Filip

 

[cheesegrits]

OK, yeah, I'm not quite sure why you got demoted back to Community. I'll fix it.

Note that we are in the process of changing the way we do support, and will be getting rid of the tiered groups / forums, moving forward. However, we will honor prepaid subs. We're working on the best approach for that at the moment.

-- hugh

 

[FilMar]

Sorry hugh,

but I still not have access to standard forum (to post)...

Greetings,

Filip