JUser autologin email notification not in html

[Mustafa_s]

Hi,

The user gets created and an email notification is sent with user credential details. However, the email is not in HTML, there are a lot of HTML tags visible. Example below:

Hello XXX,</br></br>Thank you for registering on XXX.

Can anyone else confirm this is the case with the latest version?

Fabrik Form - Create Joomla User Plugin 3.6 April 2017.

 

[troester]

I can't replicate.

Which Joomla version?
What are your juser settings in "Bypass Joomla settings"?

If this is the standard Joomla account email it's a language string (not Fabrik but Joomla).
Which language are you using? Any language overrides?

 

[Mustafa_s]

Hi troester,

Joomla! 3.6.5 Stable
Bypass settings: No on everything.

Using English (default language) setting, but have French and Spanish also installed (not being used at all). I have 3 language overrides, none relating to user registration at all.

Here is the email notification BTW:

Hello XXX,</br></br>Thank you for registering on XXX . Your account has been created and you are now connected to the member section. </br></br>At your next visit, you will be able to connect on https://XXX.com/ using the following login and password :</br>Login : XXX</br>Password : XXX

 

[cheesegrits]

I can't replicate this either, and we use exactly the same code as J! to send those emails.

If you register through J! directly, does the mail get formatted?

-- hugh

 

[Mustafa_s]

No, I get the following email:

Hello XXX,

Thank you for registering at XXX .

You may now log in to https://XXX.com/ using the following username and password:

Username: XXX
Password: XXX

 

[cheesegrits]

I'll do some more testing, but I just don't see anywhere in our code where that could happen.

One thing you could try is in ./plugins/fabrik_form/juser/juser/php, at line 656, change ...

                    $return = $mail->sendMail($data['mailfrom'], $data['fromname'], $data['email'], $emailSubject, $emailBody);

... to ...

                    $return = FabrikWorker::sendMail($data['mailfrom'], $data['fromname'], $data['email'], $emailSubject, $emailBody);

This is assuming you are running a version of Fabrik less than about a year old, when I added that FabrikWorker::sendMail() helper. Which does a bit more sanity checking and massaging of the message before calling the J! $mail->sendMail().

-- hugh

 

[troester]

Fabrik Form - Create Joomla User Plugin 3.6 April 2017.

Does all your Fabrik have version 3.6 or is your Fabrik component 3.5.1?
There was a fix addressing plain text and html_encoded formatting, but this was already included in 3.5.2 (https://github.com/Fabrik/fabrik/commit/183cd826ba3dbdfd50731c4a0500db18a885928d)

 

[Mustafa_s]

Aha, all my Fabrik extensions are 3.6 with the exception of Fabrik Package being 3.5.1, odd.

Anyways, updated Fabrik through the Joomla update manager, everything is now 3.6 yet when I register a new user I still recieve the same issue, non HTML email.

edit: under the Juser plugin bypass settings, I set Account details email to YES and then created another fabrik email plugin to send a HTML email to the user. Works and does what I need.

Thank you for your help guys.

 

[troester]

Just tested with Fabrik3.6 and with current GitHub, frontend in English and German:
In all cases the jUser (original Joomla) registration mail is formatted correctly.

BUT:
The language string is in \language\en-GB\en-GB.com_users.ini and it is

COM_USERS_EMAIL_REGISTERED_BODY="Hello %s,\n\nThank you for registering at %s.\n\nYou may now log in to %s using the following username and password:\n\nUsername: %s\nPassword: %s"

which is the formatting for plain text.

This is exactly the string used by the jUser plugin (tested by editing en-GB.com_users.ini directly).

So where are your <br>s coming from?
Which string is in your en-GB.com_users.ini?
Do you have a language override? Or a template override?
Or some component/plugin modifying language strings?

 

[Mustafa_s]

troester truth be told I couldn't figure it out. The language settings and the strings all looked fine, the component + all plugins up to date and the regular J registration worked as is.

No template overrides.
No component/plugin (I disabled ReReplacer just in case) making changes.
No cache issue (disabled cache and JotCache).

In any case, since I'm not using the Fabrik email plugin to send a HTML email to the user, everything is working as intended.

 

[cheesegrits]

Yup, I'm out of ideas on this one. Neither I nor Troester can replicate it.

-- hugh