Element only works for superadmin

[deono]

I have a form that uses the autofill plugin, which mostly works perfectly. Enter the phone number and all the users info is imported except the Name field. It used to work for all logged in users, but now it only works for superadmins.

Authors and managers can see the title and box & pull in all the other info but the name does not fill in any more for them. The element access is set to public like the other ones. I can't figure out what's wrong.

Does anyone have any thoughts on what could have happened?