Form email plugin from email problem

[kootjoo]

Hi,

I use the form email plugin and can not get to from settings working. Whatever I put in to from fields it keeps using the Joomla default settings.

I use Fabrik 3.1 and form email plugin 3.1

What can be the problem here?

Thanks,
KooTjoo

 

[rob]

Hi Can you post the form's url and the settings you are using?
thanks
Rob

 

[kootjoo]

Hi Rob,

It is form id 5

URL is https://www.elpgroep.nl/aanmelden-bij-elp-groep

I have used
From elpgroep - Aanmeldingen
Reply-to info@elpgroep.nl

With and without quotes.

You still have backend acces, do if you could please have a look.

Thanks,
KooTjoo

 

[rob]

Hi I think the issue is that in the from/von field you need to either supply an email address:

foo@bar.com

or an email address followed by a ":" and the 'friendly name'

foo@bar.com:elpgroep - Aanmeldingen

As 'elpgroep - Aanmeldingen' on its own is not a recognised email address, we are replacing it with the default Joomla one.

 

[kootjoo]

Thanks, done this and problem is solved.