Hello,
our new website ist online since last week and there is a serious problem with all our contactforms. Sometimes they are not working. No emails and no redirect. The form is doing something and returns the standard successful message in a popup box. I put in text that says "transmission faild" into the success-message field so that the users will get a failed message instead of a success message when the form is not working. the problem occurs on all browsers! when i had the problem one time i deleted all domain cookies in my mrowser and after that the form worked again. so i thougt it might be a problem with a session cookie so i disabled the spoof check. But no success, same problem some times but deleting the session-cookies in the browser seems to solve the problem. And another way to solve the problem is waiting.... After some hours it works again with the same browser... Please help! Many thanks in advance!
joomla 2.5.11
fabrik 3.0.8
cache disabled
sh404sef installed
see attached screenshots
our new website ist online since last week and there is a serious problem with all our contactforms. Sometimes they are not working. No emails and no redirect. The form is doing something and returns the standard successful message in a popup box. I put in text that says "transmission faild" into the success-message field so that the users will get a failed message instead of a success message when the form is not working. the problem occurs on all browsers! when i had the problem one time i deleted all domain cookies in my mrowser and after that the form worked again. so i thougt it might be a problem with a session cookie so i disabled the spoof check. But no success, same problem some times but deleting the session-cookies in the browser seems to solve the problem. And another way to solve the problem is waiting.... After some hours it works again with the same browser... Please help! Many thanks in advance!
joomla 2.5.11
fabrik 3.0.8
cache disabled
sh404sef installed
see attached screenshots