Why is no receipt sent?

[Harm Millaard]

I have a form here: http://ppbm7.com

When completed and saved, I get the notice is has been saved successfully, I get an e-mail confirming the submission, but the sender does not receive his copy. Why and how to correct this?

The attached image shows the plug-in activated.

 

[troester]

Do you have 3! underscores in your placeholder {data_submision___e_mail} (it looks like only two)

 

[Harm Millaard]

Great! Such a simple solution (if you know what to look for). Thank you.

Next question if I may. Why does this form always come up with error messages for the two upload file fields but if you neglect them and submit/save the form does it always work correctly. The error messages are very distracting and confusing.

See attachment.