I'm just puzzled as to how we are supposed to fix an issue on a Pro account, when we don't know which account it is. I have no problem with people venting about frustrating issues, but it's fairly pointless demanding fixes if we have no idea what account has the problem.
Note that after a long time hunting a particularly hard to track bug in the JFusion XenForo plugin, in the code that handles promoting and demoting the forum group memberships when they are changed in the J! site, we have now tracked and fixed that bug.
Until now, when a user was promoted through a subscription upgrade in J!, we had to manually load and save their account on the backend in XenForo, and the user couldn't post in Pro (or whatever) until we did that. Now that bug has been fixed, it all works correctly, and users will immediately be able to post in the appropriate forum after a subscription change, without manual intervention from us.
Obviously this bug caused a lot of issues, and hopefully life will be a lot better for everyone now it is fixed.
-- hugh